"Working with billion dollar clients requires a command of best practices. TIX invests heavily in education and training, ensuring its employees are equipped to meet our customer's standards and exceed expectations of manufacturing in China."

Leonard Hayashi serves as the Shanghai General Manager. He brings a broad spectrum of operating, managing and negotiating experience to our fast-growing, strategically focused organization. Devoting most of his time to the Shanghai office, Len oversees all day-to-day operations, directs our Chinese workforce and assures compliance with your requests. A native of Los Angeles and graduate of the University of California, San Diego, Len has lived in Shanghai since 1997. He is fluent in Mandarin, Japanese and English. Collectively, he and our staff have visited hundreds of factories and negotiated countless contracts on behalf of our clients.

Stewart Roberts is responsible for Strategic Direction and Relationship Management. Based in Los Angeles, Stu cultivates client relationships and assists companies with their outsourcing initiatives. He has been working in China since 1998 when he lived and worked in Shanghai with GE's Industrial Systems. Stu holds a degree in Economics from Miami University, at Oxford and has attended graduate programs at both Harvard University and Harvard Business School. A contributor to his communities, Mr. Roberts is active with Make-A-Wish Foundation in Los Angeles, Project HOPE in Shanghai and has served as a guest lecturer at UCLA’s Anderson School and USC’s Marshall School of Business.

Steve Marquardt is a leading member of the TIX China client development and relationship management team. As a 14-year veteran consultant, most recently with PricewaterhouseCoopers, Mr. Marquardt has extensive management experience working directly with key decision makers of Fortune 500 companies to develop and implement large-scale cost saving strategies. As part of his project leadership responsibilities, he has traveled extensively throughout Asia and Europe, and lived in Geneva for three years. A certified public accountant, Mr. Marquardt holds a Bachelor of Science in Accounting and Business Administration from John Carroll University.

Bob Fraser serves as a senior advisor to TIX. He has over 30 years experience in Senior Management positions. His work with private and public sector clients includes sales and marketing of capital equipment, manufactured components and technical services. Other projects include initiating technology licensing agreements and product exchanges with Japanese and British companies and the formation of an engineering service company in Israel. Bob holds a degree in economics from California State University, Santa Cruz.

Peter Frank serves as a senior advisor to TIX. He is president of an Investment Bank, Managing Directors Ltd., a trustee of the UCLA Foundation, former chairman of the UCLA Chancellors Associates and former president of the Young Presidents Organization. Over the past 30 years, He has been president of a number of both private and public manufacturing and service firms, lectured, on various business subjects at the Anderson School of Management and has served on a number of private and public boards. Mr. Frank graduated from UCLA with a degree in Economics holds a Master’s in Mathematics from Columbia University and a MBA from Pepperdine University.

Paul Deis brings 25 years of consulting experience to TIX. From family-owned businesses to global titans such as IBM, Deloitte & Touche, ITT, Hughes, and Raytheon, Paul’s experience blends a unique combination of business management, information systems with trouble-shooting ability. Paul’s specialty involves assisting companies in global supply chain management, identifying cost reduction methodologies through value analysis and Lean principles and deciding what to outsource. An accomplished author, Paul Deis wrote Understanding and Generating Best Practices and Best Practices in Production & Supply Chain Management. He holds an MBA from California State University, Northridge, and a BA from the University of Texas, Austin.

Robert Chao is an operations manager from our Shanghai office. A native Chinese, Robert is particularly skilled at leading project teams, both staff in our office as well as TIX quality assurance professionals at the factories. Prior to joining TIX Robert worked at Shanghai Bao Steel and Nestle Corporation in an engineering and operations management capacity, overseeing a staff of three and five respectively. He holds a PMP (Project Management Professional) accreditation from the Project Management Institute, an engineering degree from Shanghai University of Science and Technology, and a Masters in Business from East China University of Science and Technology. Robert's combination of technical expertise and management background make him an invaluable member of our team.

Timo Schneemann joined TIX in 2005 and has quickly become indispensable. He brings with him expertise in Lean manufacturing and systematic, rigorous process controls for managing production, supplier selection to quality assurance. Before TIX, TImo worked for Mercedes-Benz, covering assignments at plants in Germany, The Netherlands, and Thailand. His expertise encompasses manufacturing processes such as casting, forging, stamping, tool & die making, and glass & metal forming. He holds an Masters in engineering degree (Dipl-Ing.) from the University of Applied Sciences, Cologne.

Christine Xu serves as TIX's Controller. Christine joined TIX after working as a tax and financial consultant for Wells Finance Service Company in Shanghai. She holds both a bachelors and masters in accounting from Dongbei University of Finance and Economics.

Yuki Chen  is  a project supervisor at TIX. Whether it be negotiating prices or making sure the factories adhere to our specifications, she is particularly adept at dealing with suppliers. Yuki  previously worked as a Trading Executive at Shanghai Tungsun, monitoring Chinese vendors exporting various goods to Europe. She holds a degree in business administration from Shanghai Business School.

David Huang works as a Project Supervisor managing our textile and apparel business interests. Throughout his tenure at TIX, David has held three positions from Sourcing Executive to his current role of supervisor where he oversees a team of four.  David holds an engineering degree from East China University of Science and Technology.

Elaine Cheng joined TIX in 2005 as a sourcing executive. She has spent the past year training in TIX best practices with a focusing on Quality assurance within the context of identifying and quantifying risk. She holds a degree in logistics from the Shanghai Institute of Foreign Trade.